Member Questions

Frequently asked.

How Northstar membership, empty legs, scenic flights, and the trip-request marketplace actually work.

Are you an airline or a charter operator?

No. Northstar is an aviation concierge and broker. We do not own, manage, or operate aircraft. Every flight is performed by an FAA-licensed Part 135 air carrier or, for scenic flights, a properly certified flight school operating under a Part 91.147 Letter of Authorization. The operator always retains full operational control.

How is this different from booking directly with an operator?

Most members don't know which Florida or California operators have the right aircraft, the right certification, or even open availability for a given date. We do. Membership gets you curated empty-leg alerts, vetted operator relationships, scenic experiences, and a single concierge team that handles sourcing, paperwork, and back-and-forth across multiple operators — so you make one call instead of ten.

What does membership actually include?

  • Real-time empty-leg notifications across our partner network.
  • Access to shared-seat experiences (scenic flights and curated day trips).
  • Unlimited use of our trip-request marketplace — submit any route, we match you with quoting operators.
  • Concierge support: ground transportation, catering, hotels, restaurant reservations.
Membership dues do not include the cost of any flight. Flight pricing is set and collected by the operating carrier.

How does the trip-request marketplace work?

You submit a route, dates, and party size on Quote My Trip. Our team forwards your request to approved operators whose base airport matches your origin or destination. They respond with quotes (aircraft, price, terms). You review them in your account, accept the one you like, and the operator contacts you directly to confirm and bill. Northstar does not touch flight payment.

What's the difference between Part 91.147 and Part 135?

Part 91.147 covers commercial sightseeing flights that take off and land at the same airport and stay within a 25-nautical-mile radius. These are typically flown by flight schools or scenic operators with a Letter of Authorization. Part 135 covers on-demand charter — point-to-point flights, day trips, multi-day itineraries. The compliance framework for each experience is labeled clearly on the listing.

Why do you focus on Florida and California?

Two of the densest, most weather-friendly private-aviation markets in the country, with the most flight schools and Part 135 operators per capita. Florida (Naples, Fort Myers, Tampa, Stuart, Miami, Orlando) and California (Napa, Sonoma, Carmel, Palm Springs, Catalina) give us critical mass to source reliably and offer real scenic-flight inventory you can actually book.

Are scenic flights expensive?

Less than you'd think. Coastal sunset scenics on a Cessna 172 or Piper Archer start around $295–$495 per seat. Multi-hour day trips on Part 135 single-engines (e.g. Orlando → Key West) run higher. Twin-engine and turbine charter is quoted per trip — submit a request and operators will price it.

How do payments work?

Membership dues are billed via Stripe (monthly or annual). Flight charges are billed by the operating carrier directly, including any applicable federal excise tax (FET), segment fees, fuel surcharges, and landing fees. Partner experiences may be billed either by the experience operator or by Northstar acting as a disclosed agent — the listing makes it clear.

What's your cancellation policy?

You can cancel membership renewal anytime from your account; current period is non-refundable. Flight cancellation, change, and refund policies are set by the operating carrier and disclosed at booking. Scenic experiences follow each listing's individual policy.

I run a flight school or own an aircraft — how do I partner with you?

Apply on /partners/flight-schools or /partners/owners. We verify your FAA certificate, insurance, and base operations, then start routing matching requests to you.

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